1. Introduction
This Privacy Policy describes how Stories Hut Private Limited ("we", "our", "us") collects, uses, and protects personal information of users ("you") who use our Platform.
2. Information We Collect
We collect the following categories of information:
- Personal details: Name, email, phone number, gender, age.
- Device data: Device ID, operating system, timezone, location.
- Usage data: Reading history, page reads, interaction logs.
- Payment data: Processed via Razorpay or direct bank channels.
- Analytics data: Collected through Google Analytics, Firebase, Cloudflare Analytics, Microsoft Clarity, Facebook, and advertising networks.
3. Purpose of Data Use
We use collected data to:
- a) Deliver and personalize content and recommendations.
- b) Process payments and subscriptions.
- c) Monitor performance, detect fraud, and improve services.
- d) Display advertisements and promotional offers.
- e) Comply with legal and regulatory requirements.
4. Data Sharing
We share data only with:
- Payment processors (Razorpay, banks).
- Analytics and advertising partners (Google, Facebook, Cloudflare, Microsoft).
- Cloud service providers for secure hosting and delivery.
We do not sell user data to third parties.
5. Data Retention
We retain user data for as long as the account remains active or as required by law. Users may request data deletion via email.
6. Account Deletion and User Rights
Users can:
- a) Request account deletion.
- b) Request access to or correction of personal data.
- c) Withdraw consent to processing.
Requests can be sent to contact@storieshut.com.
7. Cookies and Tracking
We use cookies, analytics, and tracking technologies to improve app performance and content recommendations.
8. Data Security
We implement encryption, firewalls, and access controls to protect user data. However, no online service can guarantee absolute security.
9. Children's Privacy
The Platform is intended for users aged 18 years and above. We do not knowingly collect data from minors.
10. Changes to this Policy
We may update this Privacy Policy periodically. Updates will be posted within the app and on our website. Continued use after changes constitutes acceptance.